Donât think Hemingway here; think infomercial (the classier and more fact-filled the better). eBay may take a range of actions for sellers who violate our offers to buy or sell off eBay policy. The key to staying within the eBay guidelines is to disclose any flaws in the description and the photos. When creating a listing, please provide information about payments, shipping, and returns using the special fields of the Sell Your Item form. You can return it even if the seller's returns policy says they don't accept returns. Organize information in paragraphs with similar information grouped together. The View Item description summary for the eBay mobile platform is a brief, text-only summary that is derived from your item descriptions on eBay.com. ). The returns policy in structured data (drop-downs) allow buyers to find your items. Selling on eBay isn't just about finding great items, photographing them well, writing a good description, and shipping securely. You can edit, copy, reassign, or delete your policies whenever you choose. For AddItem, VerifyAddItem, and RelistItem: If the seller accepts returns ( ReturnsAcceptedOption = ReturnsAccepted ) but does not specify this field when listing the item, GetItem returns this as an empty node. Do not include this information in the Item Description. Although eBay backs buyers with a money-back guarantee (âIf the item isnât exactly what you ordered, eBay covers your purchase price plus original shipping on virtually all itemsâ), the company prefers that buyers and sellers work things out on their own if there is a dispute. You can write a description that sells as well â all you have to do is [â¦] Updating business policies. The Business Policies Management API allows sellers to create and manage business policies (payment, return, and shipping). The View Item description summary feature will become available to sellers in the Summer of 2016. HOLDING ITEMS Items can be held for up to 7 days (including weekends) from the date of purchase or auction win. Avoiding fees on eBay â whether deliberately or by mistake â can invite fraud and risk. Presale policy | eBay 573367317253 dad9962d-527c-41c7-b9ed-654e737ee55e:177b7048627 19997 Learn more about eBay's search and browse manipulation policy. The seller is willing to take it back and refund the shipping that I paid. Then, select everything thatâs left (Ctrl-A), copy it to the clipboard (Ctrl-C), and paste it into the description field of the Sell Your Item form at eBay (Ctrl-V). Learn how we protect sellers on eBay. This gives sellers a chance to settle matters ⦠The eBay rep said that having PayPal close the case in my favor helped me. Off-eBay links, email addresses and phone numbers are not permitted on the item description page, aria-labels or other eBay pages. The tags work by finding the values you have saved in Solid Commerce and adding them to the eBay description as we submit the listing to eBay. Writing an informative description. Listing an item on eBay can be a chore, especially if you aren't fond of the computer part. Describe any defects or flaws in the item â this helps avoid problems or buyer dissatisfaction; Note: When selling a used, refurbished or flawed item, you must include photos of the actual item for sale instead of a stock photo. Add your policy details and select Save. The picture does show the set that I received, but the description says they are all for math 4. Understand why shill bidding is not allowed on eBay. Dealing Directly With Buyers About Their Returns . Always write a description as if there are no photos. They must be in the listing hosted on eBay. Selling practices policy. Presale listings must clearly state that they are "presale" in the title and description, and guarantee postage within 20 days of purchase. Sellers can ⦠eBay links policy. It is perfectly fine to sell imperfect items on eBay. The return policy will be the same for every listing, so it can remain in your description. The View Item summary helps buyers find, evaluate, and compare products using their mobile ⦠The tags will allow the Product Name and eBay Description to automatically pull from Solid Commerce. This information is often duplicated or contradicted in the item description or policy details field (My eBay > Policies). Avoiding eBay fees policy. The description is your opportunity to provide buyers with more information about the item. Even if you remove active content and update to the HTTPS protocol, they still are not permitted. This guide remains active for archival purposes only. For more details, please read our eBay store policy: ITEM DESCRIPTION. I have recently sold an antic item on ebay. For more information, refer to our Item description policy. When you're ready to list your item, generate the HTML source code and copy it to the clipboard. Upload your item image(s) and add your product description to our eBay auction editor. Every listing is allowed 12 pictures free of charge. Please see the seller's listing for full details and description of any imperfections. Item cannot be altered in any way; Item cannot be stained (dirt, makeup, food, etc.) This same description is displayed in the Return Policy section of the View Item page. Showing how to check the eBay item description entry is compatible with the new rules for active content and media queries. Visit ebay Website. Important! Sometimes buyers want an item for parts, to repurpose, to up-cycle, or they don't care about defects or damage. Be sure to use complete sentences and correct spelling and grammar. Even if you personally donât think more photos will help sell your item, use 8-12 photos anyway for the boost in search. Enhance your eBay item description by entering HTML code in the item description section of the seller page. In order to make eBay a fair place to sell, we hold our buyers to certain standards. Shill bidding policy. If the item you received arrived damaged, doesn't match the listing description, or if it's the wrong item, you're covered under the eBay Money Back Guarantee. My contacts on the phone with eBay people have always been quite enjoyable and always ended in my favor, wether as a buyer or seller. In the event of an eBay claim or dispute, a complete written description can provide important information to eBay or PayPal to help the seller win the case. Item.ReturnPolicy.Description: string: Conditionally: This field contains the seller's detailed explanation for their Return Policy. The item may have some signs of cosmetic ⦠A well written item description tells a buyer everything they need to know about your item. If the buyer doesn't read it, ⦠We cannot hold items that (a) have already been packed/shipped, or (b) you have not purchased/won yet. If you include special characters in the return policy description, use the literal UTF-8 or ISO-8559-1 character (e.g. Give the policy a descriptive name and add a brief description. It is about how much you can do in a day to maximize the number of listings while doing all of those things. Factory seal must not be broken/opened; Why does eBay have this policy? Note: Your item description and terms of sale cannot be included in an image. eBay has agreed to remove the negative feedback and 3 DSR in item description as well. eBay sellers need to remove contact ⦠It's against our policies to do anything that manipulates the search or browse experience on eBay. Software, Movies, Music & Games. The item list was included a 14 days return policy for full refunds while the buyer was obligated to pay the price of the shipment. Videos can't violate any eBay policy, such as adult content or offers to buy or sell outside of eBay, and must be specific to the listing, such as a product review, demonstration or installation video; Links in a description are only allowed for the following: eBay Business Policies Management API: Users Guide. As the Item Description is displayed in a shortened form on the mobile device, it leads the buyer to receive distorted or incomplete information. Disclose Any Item Flaws in Description . The item may be a factory second or a new, unused item with defects. eBay recommends that you use the Account API to set up all your fulfillment, payment, and return business policies. Select listing form The figure shows a concise description with a sales pitch. ... More than half of all sales on eBay were viewed on a mobile device prior to purchase. View Item description summary feature. Seller protection policy. eBay's links policy states that sellers are no longer allowed to share contact information in item descriptions, images or eBay Shops. Upload Image(s) and write an item description. Does Ebay consider that this item is "as described?" Learn the basic requirements for selling on eBay. By keeping returns information out of the description, you'll provide a better experience for the buyer. Used: An item that has been used previously. We want to make sure eBay is a fair place to sell. This policy applies whether the link is clickable or not. eBay also provides a WYSIWYG auction description editor as part of the Turbo Lister auction listing tool; see [Hack #73] . If you update a policy, any listings using that policy will be automatically updated with your changes. Open the eBay website and start to create a listing. Copy HTML Code. £). This feature will allow sellers using code in their item description to customize and optimize the item description summary as it appears on mobile devices. A short, punchy description will appeal to quick readers and offer an accurate description of the item. After the item was shipped to the buyer, she sent me a massage that she wants to return the item ⦠After you hook potential eBay bidders with your title, reel âem in with a fabulous description. But, Ebay policy says that if the items were not as described, then the seller should also pay return shipping. This tip came from an eBay Seller Outreach specialist.