After doing some more detailed reading on your product line, I have read a significant amount of really bad reviews. I would think Thermador would replace such a defective unit at cost or no cost. Pushing boundaries is part of our very nature: we introduced America to the cooktop, rolled out steam and convection ovens, and opened the door to personalization with column refrigeration. At Thermador, we continuously aim to improve our website and the information we provide. I have had the service department out 4 times in 11 months. Wish I had read more reviews rather than rely on salesperson. Copyright © 2020 Consumers Unified LLC. ConsumerAffairs is not a government agency. Find gas or electric 4-piece sets that include a refrigerator, microwave, dishwasher & stove for any kitchen. Nobody picked up after I waited on hold for 10 minutes. ft. Capacity, Stainless Steel colour Canada See more ideas about thermador, thermador appliances, thermador kitchen. Review #2429365 is a subjective opinion of poster. Contact us to start building your luxury appliance package. Review #2345138 is a subjective opinion of poster. User's recommendation: Do NOT use Thermador oven “Self Clean” feature! Thank heavens the local, certified tech is nice to work with and he is totally frustrated with the Thermador "experts". When I called Thermador they said since I ordered it from their website, I was responsible for a 25% restock fee. Discover stainless steel and custom-panel refrigerators and freezers that reflect what you love. ... Read more reviews. Achieve your biggest culinary dreams with a Thermador 48-inch range: the epitome of luxury and flexibility in the kitchen. If you wish that your prior post be removed, submit a notarized letter, I did like it until i was no longer able to use it. At Thermador, we continuously aim to improve our website and the information we provide. We had a fantastic experience with George. Our repairman after 4 service calls recommended the appliance be replaced and Thermador denied request. We’ll start sending you the news you need delivered straight to you. Thank You for Your Reply! I am very very concerned. User's recommendation: Think long and hard before buying their downdraft fan system because when it breaks, and it will, it’ll be crickets! Recent recommendations regarding this business are as follows: "Do not buy Thermador … I have the combo ovens - microwave, oven and warming drawer. A company that does not understand how to do refrigeration has no business selling them. Sub-Zero is over $1,000 to $2,000 more expensive than comparable Thermador column refrigerators. I'm a builder. User's recommendation: NEVER. The package deal made it worth while to go entirely Thermador. User's recommendation: I am a first time buyer. I believe the "Use & Care Guide" is inadequate with its recommendation on page 19 to "Check the ventilation openings on the base panel." Buy any other brand other than Thermador for refrigeration! Check out all the latest reviews of dishwashers, vacuums, ovens, dryers and other appliances from the Good Housekeeping Institute. Most days by 2 pm it is out of ice. As part of their One-Two-Free sales program, you could get a free dishwasher or a ventilation unit, saving you as much as $8,000 when remodeling your kitchen. Find Thermador Ovens, Thermador Cooktops, Thermador Ranges, Thermador Microwaves, Thermador Dishwashers, Thermador Wine Cellars & Beverage Centers, Thermador Freezers, Thermador Built In, Thermador Hoods, Thermador Grills, Thermador Refrigerator Accessories, Thermador Coffee Systems, Thermador Kitchen Packages at Airport Home Appliance I put on my oven model number and serial number and they indicated that this telescopic rack would fit in my oven. Power reviews or other trusted consumer review sites—LG appliances are changing the industry with innovative features that deliver efficiency and beauty—all in one. Thermador at Mrs. G Appliances in Lawrence Township, NJ. Rights Reserved, You Are About to Contact PissedConsumer.com. The algorithm is subject to change in future. The first 18 months, no problems. 4) Offer cannot be combined with any other offers. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The repairman, John was knowledgeable & quick. However, my major disappointment is in the response from Thermador when I tried to contact them. Refrigerator stays at 70 degrees. Sub-Zero was better, but Thermador was number 2 out of the five refrigerator brands tested. What happened? This company is not yet accredited. Our content is intended to be used for general information purposes only. 6) Bonus coffee machine offer is only available for complete kitchen package purchase. They work great, stainless steel looks great and is easy to clean. Ovens, microwaves, refrigerators, and dishwashers come bundled with style & service. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Then water/ice started to run down the inside of the freezer and interfering with the unit fan. We would like to invite you to take part in a short survey & thank you in advance for your time. Pics of : Thermador Kitchen Appliances Reviews. Pay by credit card and extend the manufacturer's warranty absolutely free! Thermador / Bosch only support the newest models of their appliance, and have discontinued product support and parts for legacy ranges and appliances. Armadillo Appliance Repair is a respected appliance repair in Laredo, TX, 78046. Thermador 48-Inch Pro Harmony and Pro Grand ranges help you take every dish to new heights--all with your signature culinary style. Also, the glass shelf simply exploded when I ran it under hot water (after waiting for it to get to room temp). It produces ice at such a slow rate. Seamlessly integrate inspirational design with bold innovation — including the Thermador Connected Experience by Home Connect. Thermador Freedom Refrigeration. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. At least 20 mins on hold and spoke with Kayla who was no help other than to say call a local authorized repairman. For more information about reviews on ConsumerAffairs.com please visit our Thermador ranks 69 of 297 in Kitchen and Cooking category. The Professional Collection offers a suite of luxury appliances suited for all of life’s exceptional moments. I purchased a replacement motor assembly to the tune of $300 plus. Samsung Kitchen Appliance Package at Yale Appliance in Hanover Thermador is a proven innovator in the cooking appliance category as well, as we found when we tested its 36-inch induction cooktop, the Thermador CIT36XKB, $5,000. What is your customer experience with Thermador? Hi After purchasing Thermador appliances and spending tens of thousands of dollars on Thermador appliances, we have come to learn there is no estimated delivery date for some of the appliances. The first 18 months, no problems. Showcasing a mix of modern, elegant and boldly designed appliances with unparalleled craftsmanship, Thermador empowers people to create unforgettable experiences in their kitchens. In fact they are absolutely rude! Not even if it is free. User's recommendation: Be aware of overpromising and under delivery , and money being taken with no clarity provided on delivery dates. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Thermador is the fastest growing luxury brand with decent quality at a typically lower price. Your Viking Stainless Steel Appliance Package Includes: Save $2349 Today Model Number: PACKV6 xxx Package V6 - Viking Appliance Package - 4 Piece Luxury Appliance Package with Gas Range + Free Dishwasher - Stainless Steel. The display over the microwave goes blank and the display over the oven stays on all the time. The back igniters keep clicking when off. Shop for Thermador Appliances . Review #2294592 is a subjective opinion of poster. Thermador is out of California and has actually been making devices for over 75 years. Reviews of Thermador Professional Series MC30WP Speed Oven, 30 inch Exterior Width, Convection, 1.6 cu. I went on line to buy a telescopic rack for my oven. See our latest awards! GE Profile Total Whirlpool Suite. Upon further review it turned out to be the plastic squirrel cage that simply fell apart. Repair guy left, and now it is still pinging 3 times when the compressor goes on. Next call is to the supplier who sold us this junk. The newly redesigned Freedom Refrigeration Collection offers a wealth of personalization options — explore every possibility. Very poorly managed customer support organization. Cost was of consideration, but it wasn't the deciding factor. Most commonly, consumers tend to contact Thermador to ask questions about: Product/ Service, Request for Information, Return/ Replace. I was happy to cover any cost of installation, if Thermador would provide the replacement part. Review #1926968 is a subjective opinion of poster. ... Thermador Stainless Steel Kitchen Appliance Package - THERPACK1. We continue to wait for Our appliances! One month after our $4000+ gas stovetop warranty expired it breaks down. Save $2349 Today Thermador Kitchen at Yale Appliance in Hanover . total package price $5450.00 This proved useless as not even a Thermador certified technician will come to work on my unit. Enjoy The Luxury of A 5 Year Warranty must buy a complete ONE-TWO-FREE® qualifying Kitchen Package - a package must include appliances from cooling and cooking categories - to qualify for the 5 year Warranty It worked well for about 6 months and once again failed for the same reason. How do I know I can trust these reviews about Thermador Refrigerators? Call customer service but after 30 mins hung up. Review #2276649 is a subjective opinion of poster. The ice maker unit is the poorest, worse functioning that I have ever experienced! Left an email NO ANSWER. Repairman said “I can’t even count the number of units I’ve replaced”. Be the first one to find this review helpful. After several phone calls to the Thermador customer service number and reminding them that they guarantee after-warranty service anywhere in Canada, they asked me to provide photos proving that I, in fact, owned a Thermador fridge. Price wise I'd have to say they were in line with other appliance repair shops that I dealt with in Illinois. Thermador had both the largest steam oven (and I wanted a double oven) and a plumbed coffee maker. Meaning that unlike any other, the freezer space is 50% consumed by the Icemaker unit. Recent recommendations regarding this business are as follows: "NEVER. The price level of this organization is high according to consumer reviews. It cost almost $8000.00. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Armadillo Appliance Repair Laredo, TX 78046 Phone: (956) 307-0420 I'll never buy another Thermador product. Same as others, problems with ice maker (my brother has the same fridge and same problems). A CENTURY IN THE MAKING WITH THERMADOR. Thermador is out of California and has actually been making devices for over 75 years. Bought a model T48BD820NS10 side-by-side refrigerator in August, 2015, along with a full kitchen set (DW, Oven, stove). We are processing your message. This feature is currently under development. The symptom was a warm freezer, and the cause was no power to the condenser fan. The people on the telephone were nice and did provide an email address after I waited over a month to get a response from the contact email on the website and after other calls. Thermador was first mentioned on PissedConsumer on Mar 16, 2011 and since then this brand received 79 reviews.. Thermador ranks 70 of 297 in Kitchen and Cooking category. Checked online and only contact us option is phone so called again. Check our FAQ. Reviewers write the most about Thermador Refrigerator and give it 1.4 stars out of 5. Second problem- the pinging that happens when you accidentally leave the doors ajar, once it went off, it would not stop even though closed. I am furious. From day one when the installer came to install, parts were missing, for the freezer, the range hood had parts... Four and half years ago we purchased a Thermador counter top gas cook top and downdraft vent system. Thermador invented the first wall oven and cooktop, and introduced stainless steel to home appliances. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. To learn more about the ways to appreciate the reviewer please visit Unsubscribe easily. 30-Day Price Match Guarantee. Great thanks. This ludicrous request being met (who would waste time and energy calling a Thermador 1-800 number if they owned another brand), they now say that I actually need to call Whirlpool because it is Whirlpool that makes this Thermador fridge. User's recommendation: Plz.contect me by call. This model must be taken from the market. It would have cost me another $500 to figure out what it was so I decided not to fix it. We have a freezer that we purchased new and has not worked properly since installed. Find the best Kitchen Appliances Packages and save more at Abt. This thing is a lemon, and going out of warranty soon- would never buy a Thermador again! Then it was determined that it was not the problem. Sign up to receive our free weekly newsletter. In this article, you'll see the most popular kitchen appliance packages right now. Working with the local tech we are going to send an itemized cost of repair to Thermador that has occurred over the past years and see what happens. Review #2158365 is a subjective opinion of poster. Thermador has been at the forefront of cooking technology for more than eleven decades. A product for which they put their stamp on and charge big money. Thermador Range Everything You Need To Know Review Thermador Dhdw870wfm Review A Dishwasher Worth The Luxury ... Thermador Review The Best 8000 Appliance Package Curtos Com Thermador Prg364wlh 36 Inch Freestanding Gas Smart Range With Home That has caused me to be very concerned. Unsubscribe at any time. Thermador Kitchen Package - Gas The Thermador 5 burner Pro has a high output burner and simmers extremely well down to just 100 BTU on two burners. Each repair lasted 3-4 months and then water and ice began to run down the insides of the unit, same old problem. However, in May, 2019 (less than 5 years of service), the temperature sensor for the ice maker went out and had to be replaced ($420.00).